Privacy Policy

Thank you for joining the Mocsicka community! At Mocsicka, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, and to ensure a seamless shopping experience. The information we collect falls into two categories:

1.1 Device Information

When you visit our website, we automatically collect certain information about your device, including:

Web browser and operating system.
IP address, time zone, and location data.
Cookies and other tracking technologies installed on your device.
Information about the pages or products you view, how you interact with the site, and the websites or search terms that referred you to us.

This information is referred to as “Device Information.”

1.2 Order Information

When you make or attempt to make a purchase, we collect additional information, including:

Name, billing and shipping addresses.
Payment details (e.g., credit card numbers, PayPal information).
Email address and phone number.

This information is referred to as “Order Information.”

1.3 Personal Information

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

2. How We Use Your Information

We use your Personal Information to provide, improve, and personalize your experience with us. Specifically:

2.1 Order Information

We use Order Information to:

Fulfill orders (process payments, arrange shipping, and provide invoices/order confirmations).
Communicate with you about your order, including updates and customer support.
Screen orders for potential risks or fraud.
Provide marketing or promotional materials, in line with your preferences (you can opt out at any time).

2.2 Device Information

We use Device Information to:

Identify potential risks and fraud (particularly using your IP address).
Improve and optimize our website (e.g., analyzing customer browsing behavior and preferences).
Evaluate the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business and provide services to you. These include:

3.1 Service Providers

Shopify: Powers our online store. View Shopify’s privacy policy here.
Google Analytics: Helps us understand how customers use our site. Learn more about Google’s practices here. You can opt out of Google Analytics here.
Payment Processors: To securely process your payments (e.g., PayPal, Stripe).

3.2 Legal Compliance

We may share your information to:

Comply with legal obligations or respond to lawful requests (e.g., court orders, government inquiries).
Protect our rights, property, or safety, or that of our customers or others.

3.3 Behavioral Advertising

We use your Personal Information to provide targeted ads or marketing communications that may interest you. Learn more about targeted advertising at the Network Advertising Initiative. You can opt out of targeted advertising by visiting the following links:

4. Do Not Track

Our website does not alter its data collection practices in response to “Do Not Track” signals from your browser. However, you can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your Order Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you request its deletion. For tax, legal, or accounting reasons, we may also retain certain information for longer periods.

6. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data (subject to legal requirements).
Opt-Out: Opt out of receiving marketing communications.

To exercise these rights, please contact us at cs@mocsicka.com.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about our privacy practices, need further information, or wish to file a complaint, please reach out to us at: cs@mocsicka.com

9. Additional Information

Cookies: For more details on how we use cookies, please refer to our Cookie Policy.
Third-Party Links: Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.